We are very happy and excited to say that our clinics are open again.
It was with a sad heart that we closed down during the first stages of lockdown. But following Government and Chartered Society of Physiotherapy guidance, we are now starting to see people in the clinics again. It’s not a return to business as normal, but we can at least now start to help people in pain again.
There are some important changes that we’ve made to keep our patients, staff and the wider community safe.
Firstly, all patients have to be screened before they can have a face to face appointment. This is so that we can make sure it’s safe for them to come in and a face to face appointment is appropriate.
When patients attend for an appointment, we ask that they come alone. When they enter the clinic, they will be asked to sanitise their hands and their temperature will be taken. We’ll also ask that they stay 2 metres away from our staff whenever possible.
We’re putting gaps in between all our appointments so there will only be one patient in at a time, and we have time to clean the clinic and treatment room between every patient.
The most noticeable difference is that our Physios will be wearing a face mask, gloves and apron to keep things extra safe. They will also be screened before every shift.
We’ve had a few patients say this week when they came in that it’s no more risky than going to the supermarket. We hope it’s a LOT less risky than going to the supermarket. With one person in at a time, screening of patients, very regular cleaning and the use of PPE, we’ve done everything we can to reduce the risk of infection.
So, with all these measures in place, we’re here and ready to treat again. If you’ve been putting up with a pain during lockdown hoping it will go, and it hasn’t, then get in touch. We love helping patients get rid of problems that just don’t seem to be improving. If you’ve been told to just take painkillers and rest. Or if you’ve been told to give up your favourite activity. We can help.
How to get help with your pain
The easiest way to make an appointment at the moment is to book online as we have limited availability and our admin staff aren’t back yet. Our Physios are getting back to people who leave messages and send emails, but admin isn’t their strong point and we’re super busy in clinic so it often takes a little while. If you don’t want to book online, then email andy@truephysio.co.uk and I will arrange an appointment for you.
If you’re not sure if we can help, or if you’re worried about coming into clinic, please get in touch and we can have a chat prior to you making an appointment.
Stay safe and healthy,
Andy, Managing Director
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