One of the most important questions we have to answer for most patients before they book in is “Do you think you can help me?”
Every week, we see hundreds of patients in our clinics. We help relieve their pain. We help them get back to doing the things they either want to do, or have to do. Things like working, looking after their children, walking, and sleeping. Basic things that are easy to take for granted until you can’t do them anymore.
However, most people don’t know what Physio is. They don’t know whether a company like True Physio can help them or not. So this post is for anyone who isn’t sure if we can help. Anyone who really wants to find someone to help them because pain is ruining their lives or stopping them doing things.
We could list everything we treat, but the list would be so long, that people would stop reading. Realistically, we treat headaches to toe pain and everything in between. If something hurts, the chances are we’ve seen it before, and we’ve helped someone with a similar problem. A lot of our patients feel like they’re the only one with their problem. Even people with some of the most common injuries and causes of pain ask us if we’ve seen anything like it before. Most of the time, we help people just like them, multiple times a day.
Let’s have a look at some of the most common reasons people aren’t sure we can help
They have no idea what Physio is or does or who it’s for
I think Physios and other health professionals are guilty of forgetting that most people don’t have a clue what we do. Why would they? As a profession we focus on mobilisations, massage, electrotherapy and other things that mean nothing to most people.
In reality what we do is ask you questions about your problem. How long it’s been a problem and what makes it worse and better. That really narrows down what the problem might be that is causing your issue.
Then we look at some movements and do some tests, which are usually checking how things move or how strong something is, and come up with a diagnosis. The thing that’s causing your pain.
We then explain it, and treat it using all kinds of techniques, but in real terms, they are mainly aimed at getting something moving more normally or getting something stronger. By doing this, your pain gets less, and you can do more of the things you want to do.
They have been told to just “rest and take painkillers”
This is something we hear every day. We’re not knocking GPs. They have an impossible job to do, so unfortunately, sometimes their advice to rest and take painkillers, whilst not wrong, might not be the quickest way of getting you feeling better.
It’s very rare that all you can do to feel better is rest and take painkillers. Whilst that can be a really good option for a couple of days after an injury, most of the time, getting moving in the right way is really important. Too much time spent not moving, often means things get stiff and a bit weak, so whilst the pain might reduce to start with, it will come back when you try to do more. That’s the time we often see people, but if they’d come a little earlier, we could have avoided that and got them feeling better more quickly.
They don’t remember an actual injury
Lots of people who call us worry we won’t be able to help them because they can’t remember a specific thing that caused their pain. Or they think they have to be sporty or active and have hurt themselves doing something active. Neither of these things matter. In fact, a majority of our patients cannot remember one thing that caused the problem, and many of them aren’t active.
If pain comes on, and doesn’t go away, we can usually help.
They’re getting older: pain is an inevitable part of that
Whilst some aches and pains do tend to happen more as you get older, they don’t have to be inevitable. Most of the time, getting stronger, or more flexible in that area will help the pain. It’s true, we can’t get rid of things like Arthritis, but it’s more than possible for it not to cause you pain
It’s not pain as such. More just uncomfortable
So many of our patients put up with aches, niggles and discomfort for a long time because, to them, it’s not bad enough to do anything about. They’re busy, but also they don’t want to appear soft or weak. Often though, it’s because they don’t want to waste our time with something that’s not horribly painful. After all, there “are always people worse than me”.
In all our time working as Physios, we’ve never met anyone who was wasting our time. Even if something is barely uncomfortable, but it’s limiting you in some way, or you’d just prefer it wasn’t there, then it’s worth coming and getting it looked at. Usually we can help, and if you don’t have to put up with that bit of discomfort or niggle, then that’s great.
Also, that niggle might become something more painful, so it’s quicker, easier and much more pleasant to get it sorted early.
What else stops people coming in. Any of this sound familiar?
We wrote an article recently about the 5 myths about Physio (though you could replace Physio with Chiropractics, Osteopathy or all sots of things there). For the full run down, have a read of the article, but in short they are:
- We’ll tell you to stop doing the things you love: Nothing could be further from the truth. We’re here to help you do the things you love
- It’s expensive: It’s actually much less expensive than people think to get most problems sorted
- You have to have a specific injury. As we said above, most of our patients don’t have a specific injury at all
- We’ll just give you loads of exercises to do: Again, this isn’t true. We’ll usually only give you one or two, to get maximum benefit for as little time as possible on your part
- It’ll hurt a lot: It can be uncomfortable, but we keep it as nice as possible, and we always explain what’s going on…and then you feel the benefit afterwards
So, can we help you?
Until we speak to you, we won’t know for sure. We can definitely help most things that cause pain. However, we definitely won’t claim we can cure every pain. That’s simply not true.
We understand that it’s a step into the unknown for most people. Unless you’ve had Physio before, you probably won’t know if it’s for you or not. So if you have pain, and you’re not sure what to do, talk to us. Book a free 15 minute online consultation to chat to a Physio and ask everything you want to.
We’ll ask you a few things too, and then let you know if we think we can help. You have absolutely nothing to lose, and for most, it’s the first step in feeling better and finding a solution to their pain that isn’t just painkillers and giving up their favourite activities.
If you’ve read this, and thought, yep, these are the people who can help me, I’m delighted. You can book an initial assessment (which will include detailed assessment, diagnosis, an explanation of that, full treatment session, exercises and advice that will help you and a full plan on how to feel better).
If you do book a session, and for whatever reason, we decide we can’t help you, we’ll tell you, we’ll try to point you in the direction of someone who can help you and we’ll significantly reduce the fee. So again, really, you’ve got nothing to lose and an end to your pain to gain.
I hope this has helped. We know we can help so many people, that for whatever reason either don’t know that Physio can help, or are just putting up with pain. Before you settle for pain or discomfort, get in touch and see if we can offer a nicer alternative.